The Electronic Repair Clinic in Oakville, ON Closed now

Reviews about The Electronic Repair Clinic

• ★ ★ ★ ★ ★

  2020-06-19, by Matt Mackinnon
  The gentleman who runs the store who helped me out was great. I went in with my wifes old iPhone5c that she had dropped and the screen had come away from the body. I had phoned several repair stores to try and get an idea of how much it would cost to put the phone back together. I was given quotes all over the place from needing to replace the whole screen and battery, to we can just press it back together again. Not knowing if the battery was still good I went to ERC as they said they were not charging for unnecessary diagnostics. When i took it in, they looked at the phone and said it it might be the battery that has expended when the phone dropped and that is what caused the front glass to come off the cae. I was quoted $50 for a replacement battery. I said sure and he took my number and said he would give me a call when it's done later in the day. I got a phone call about 3 hours later and he told me that the battery looked to be fine (not swolen) and asked me if I wanted him to keep the same battery or replace it regardless. Very impressed that they didn't simply just try and scam me for parts unneeded. The phone was ready when i came and they even took the time to help me get the phone re-setup. will recommend them as a good place to get your phone fixed
• ★ ★ ★ ★ ★

  2020-04-09, by Patrick
  Great service, while not only being fast at repairing but Todd is outgoing and cares about your products and needs. My Screen that needed to be changed was ordered and replaced all ready for next day, he had no problem getting that sorted out as fast as possible. Answered all my questions in a professional manner and just overall impressed with their work and keep up the good job and definitely would recommend to more people.
• ★ ☆ ☆ ☆ ☆

  2019-11-07, by Michael W
  In short avoid this place for your electronic repairs. Based on my experience, they were either not through in their work (quick to come to false conclusion) or not transparent (honest). Either ways I will not deal with them again for any electronic repair needs. Just before you ready below, my phone WORKS FINE The story below represents the truth, no grudge or revenge. As with most of the other negative reviews for they will provide “alternate facts” - up to you to decide for yourself. —— 1- I brought in an iPhone 6 plus to replace screen - mid Jan 2- Service was great, i got my phone immediately while waiting in the store 3- By early Feb the phone started rebooting on its own and stopped charging. “ regretted not taking it to Apple. At the same time it coincided with receiving an offer from Rogers to trade it in for $130. But unfortunately I couldn’t get that offer because Rogers store needs the phone reset to factory settings before taking it in. With the phone constantly restarting and not charging i had no way of doing that. 4-Took it back to the store, first thing they ask for receipt - i didn’t have it my mistake 5-I pulled out the date of the transaction the bank and they located the receipt on the system “The person at the store finally agreed to take a look at the phone after showing me the fine print on their receipts and printed at the cash register stating that the store is not responsible for any data loss or damages after the repair” very convenient for them :-) 6-First thing the technicians mention is that screws missing from phone. This could be an indication of tampering of the device “I explained to him that why would i take the device to another store or tamper with it if it breaks down after i fixed it in your place chances are i’ll come back to you to check it out. “ Totally logical, but I think they expect the worst of you :-( 7- To troubleshoot the tech plugged in another power source and it worked fine. 8- He came to the conclusion that this is a bad battery case 9- Offered me to replace the battery for $60 “I explained to him that i find this hard to believe that the battery death would coincide shortly after the screen replacement. I have’ve been an iPhone user from 2008. This simply never happened before for both new and refurbished phones” “I told the tech that Rogers gave me an offer for $130 that i’m willing to take. If he could KINDLY reset the phone to factory setting from iTunes and I would be more than happy to take back to Rogers. Sadly I did not have my laptop on me when i went to the store, could have done it myself. 10- Tech declined to reset factory setting without charging $60 same as the battery!! 11- The tech offered to buy the phone for $120 - after long negotiation “I was already bitter and I agreed on condition that he resets the phone. As i did not feel comfortable risk of exposing personal information. 12- The tech attempted to reset the phone but got stuck. 13- Gave e me back the phone and said it is too much hassle for him. I left quite disappointed that I the phone is pretty much toasted after a simple repair. I did not buy the whole idea that the batter would die shortly after the repair. Statistically highly unlikely. HAPPY ENDING: I plugged in my iPhone to the computer and it works just fine. It charges. No restarts. No nothing. It certainly was not the battery. I’m no tech expert but for all what I know it may have been poorly assembled back after the repair - same as forgetting to put back the screws BTW - I called the store after and advised them their assessment was not accurate - it magically works now. Off-course no signs of customer appreciation or apology given. Good luck with your repair.